Return Policy

I have read and understood the terms and conditions of General Exchange Policy and hereby accept the exchange value mentioned above.
  1. The bearer of the original credit note would be deemed to be the owner of the credit note for the purpose of redemption.
  2. Duplicate or Photo copies are not eligable for redumption.
  3. In other cases of payment for purchases above Rs.2 Lakh paid by Credit Card/cheque, a Copy of PAN Card OR Form 60(as per IT rules) with valid Photo-ID may be given at the time of Advance or Billing.
  4. This credit note is valid for 7 days only from the date of its issue and is not transferable to any other botique.
  5. Any conditions which are explicitly not covered above would be at the descrition of the company, at the time of transaction.The decision of the company would be deemed as final and irrevocable in this regard.
  6. Valid Photo Id is required at the time of redemption.
  7. The value mentioned in the above Credit Note will be adjusted against purchase only and NO CASH REFUND is allowed.
  8. The Discount Voucher is valid for a period of 365 days from the date of issue i.e., date of refund of Swarnam Jewellery Purchase Scheme Account
  9. The Discount Voucher can be utilized to purchase Jewellery from Saraf the Jeweller only for the full value of installments paid i.e.The principal amount paid by you
  10. Discount Voucher won’t be adjusted if the purchase amount is less than the Principal Amount refunded by us. For this purpose,purchase amount will be net of any previous credit notes or any other Jewellery Purchase Scheme run by Saraf The Jewellers.
  11. Amount of Discounthas been Calculated based on the one-month instalment, the number of days and the number of monthly instalments paid.
  12. The Discount Voucher can be redeemed at the respective store from which it was issued.
  13. The value mentioned in the above Discount Voucher will be adjusted against purchase only and NO CASH REFUND is allowed.
  14. The Discount Voucher is valid on purchase of Jewellery only.
  15. Duplicate or Photo copies are not eligible for redemption.
  16. Any conditions which are explicitly not covered above would be atthe discretion of the company, at the time of transaction.The decision of the company would be deemed as final and irrevocable in this regard.
  17. Payments above Rs.10,000 would be made by cheque and will be delivered with in 10 working days from the date of request for refund.No name change other than the name printed on the above document is permitted.
  18. Refund deduction varies for each product category and will be as per company’s applicable policy.
  19. I hereby declare that I have received full amount paid by me to Saraf The Jeweller under Swarnam Jewellery Purchase Scheme. I further declare that Saraf The jeweller is no longer liable for the said amount under the said scheme to anyone else in the future.
  20. I am attaching a copy of my address proof and identity proof for your records and references.